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Among the many advantages of employing Xtraction are:
- ITSM aligned measures and metrics right out of the box
- A cost effective solution that is immediately available for use on the day of install
- Create dashboards and reports from disparate data sources
- Reduce bottlenecks and dependence on technical reporting teams
- Segregated data permissions to align access with role or responsibility
- Xtraction elevates analytical and reporting capabilities and empowers your staff to become more real-time proactive.
Xtraction Adapters:
Service Desk/Help Desk:
- CA Service Desk Manager
- BMC Remedy and SDE
- HP Service Manager
- FrontRange HEAT and ITSM
- Numara FootPrints
- VMware Service Manager
- Marval Service Manager
- Altiris Help Desk
- LANDesk
Asset and CMDB:
- AssetTrack
- CA CMDB
- CA ITCM
- CA UAPM
- CA ITAM
- ManageSoft
Miscellaneous:
- JIRA
- CA Service Catalog
- Sales and marketing systems
- PBX systems
- Custom applications
Demo Videos:
Please click below to view short videos showing a few of the great many features of Xtraction for specific disciplines.
Sample Screenshot:
title
"Xtraction has given us the ability to utilize real-time metrics and historical data measures to improve our delivery of services and customer satisfaction." - Glenn Page, Siemens